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Turnaround Time

How Long Will It take to Print My Order?

We calculate estimated production times in business days and our operating hours which are Monday to Friday 8AM to 4PM excluding holidays.



3pm Pacific Time Cut Off

Orders placed by 2PM Pacific time with print ready artwork will be considered received and commence production on the next business day.



Production Times Are Estimated

Each product we offer has an estimated production time for you to consider and select when you place your order. We always strive to meet these production times but please always allow time for any potential delays.



Proofs Will Delay Your Order

Requesting a proof is always a good idea, but please note your order is considered to be on hold until we receive your approval. We strive to send proofs as soon as possible and ask that you take the time to very carefully review every aspect of your project, once we receive your proof approval your order will go into production.



Hard Deadline?

If you have a hard deadline for a project please be sure to contact us before ordering to ensure we can meet your deadline.



Shipping or Pick-up

Your estimated production time indicates when your order will be ready to pick-up or ship. Shipping times are not part of the production time. Please be sure to choose a shipping option that will meet your deadline based on the estimated production time. Once an order is shipped we are not able to change the shipping times.



Clubcard Holidays 2022

We are closed on weekends and the following holidays - these are not considered business days.

 

  • Family Day - February 21st, 2022

  • Good Friday - April 15th, 2022

  • Victoria Day - May 23rd, 2022

  • Canada Day - July 1st, 2022

  • Civic Holiday - August 1st, 2022

  • Labour Day - September 5th, 2022

  • Thanksgiving - October 10th, 2022

  • Christmas Day - December 26th, 2022

  • New Years Day - January 2nd, 2023


What Can Delay Your Order

We make every effort to process your order as soon as possible, we don't like putting orders on hold as we know this can delay your production time. Here are a few reasons your order might be put on hold and delayed.


  • You order a size of card that doesn't match your artwork and there are no special trimming instructions

  • Your files are supplied at the wrong size

  • You submit files in the wrong colour mode or with low resolution

  • Your files have information within the critical trim area that may be trimmed off or the files do not have a bleed

  • You indicate that you need your project ready on a date that does not match the production time selected.


FINISHING WILL DELAY YOUR ORDER

Requesting finishing such as rounded corners, scoring, edge painting or folding can add 1-3 business days to the production of your order. We strive to complete all finishing work as soon as possible, but please account for extra time for finishing when placing your order.

Turnaround Basics

 

7-9 Business Day Production


Sun Mon Tue Wed Thur Fri Sat
CLOSED

Received

By

3PM


Day 1


Day 2


Day 3


Day 4

CLOSED
CLOSED


Day 5


Day 6


Day 7


Day 8

Ready

By

6PM

CLOSED

Order submitted by 3PM with print ready artwork: we receive your order and it is processed, invoiced and sent to production for file checking. Day 1 Artwork Approved and sent to batching and plate making - order cannot be changed or canceled.

Day 2-9 In production - estimated ready window is day 7-9



4 Business Day Production


Sun Mon Tue Wed Thur Fri Sat
CLOSED

Received

By

3PM

Day 1

Day 2

Day 3

CLOSED
CLOSED

Ready

By

6PM

 

 

 

 

CLOSED

Order submitted by 3PM with print ready artwork: we receive your order and it is processed, invoiced and sent to production for file checking. Day 1 Artwork Approved and sent to batching and plate making - order cannot be changed or canceled.

Day 2-4 In production - estimated ready window is day 4.




5-7 Business Day Production


Sun Mon Tue Wed Thur Fri Sat
CLOSED

Received

By

3PM


Day 1


Day 2


Day 3


Day 4

CLOSED
CLOSED


Day 5


Day 6

Ready

By

6PM

 

 

CLOSED

Order submitted by 3PM with print ready artwork: we receive your order and it is processed, invoiced and sent to production for file checking. Day 1 Artwork Approved and sent to batching and plate making - order cannot be changed or canceled.

Day 2-7 In production - estimated ready window is day 5-7

2-3 Business Day Production

Sun Mon Tue Wed Thur Fri Sat
CLOSED

Order

Recieved by 3pm

Day 1

Day 2

Ready by
6pm

 

CLOSED

Order submitted with print ready artwork: we receive your order and it is processed, invoiced and sent to production the following day.


24 Hour Production Time


Sun Mon Tue Wed Thur Fri Sat
CLOSED

Order

Received

Order

Ready

CLOSED

Order submitted with print ready artwork: we receive your order and it is processed, invoiced and sent to production for file checking with an estimated ready time within 1 business day.



6 Hour Production Time


Sun Mon Tue Wed Thur Fri Sat
CLOSED

Received by 10AM

Ready by 4PM

 

CLOSED

Order submitted with print ready artwork: we receive your order and it is processed, invoiced and sent to production for file checking with an estimated ready time within 6 hours.



Net Orders Checkout

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